Returns & Exchanges

All tickets are purchased for the date above and CANNOT be used on any other trip other than the date purchased for. If the trip is canceled due to bad weather, lack of passengers or any unforeseen circumstances, you will be offered a FULL refund or a reschedule of your choice. CAPTAIN is the only one that can cancel a trip. It is highly recommended that you arrive at least 30 minutes prior to sailing to allow time for traffic, parking etc. Think of it as if you purchased a ticket for your favorite sporting event or airline: USE IT OR LOSE IT!!!!!!! If you do not show up or miss the boat, there is NO REFUND or RESCHEDULE. PLEASE PRINT OR HAVE AVAILABLE A COPY OF YOUR RECEIPT TO SHOW PRIOR TO BOARDING.

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